Customer Rating:  
Summary: questionable quality
Comment: Nice looking bike for my 4 year old, who loves the Disney Princesses. The box was delivered in pristine condition, so I thought there was no way that the bike was damaged on the inside.
However, the handbrake level was disassembled and had loose pieces in the box. I was able to retrieve the pieces and reconstruct the handbrake, but if I hadn't been meticulous, this would have been a missing piece.
But worst of all, the fork, which came pre-attached to the frame, was bent/tilted. Again, this could not have been damaged from shipping, there was no sign of damage at all. The fork must have been bent from the factory. Now I have to deal with the headache of returning this bike.
Customer Rating:
Summary: Bike arrived damaged and missing parts.
Comment: The bike arrived damaged. It was dented and scratched pretty badly. The chain cover was warped as well. Also, no instructions, streamers, handlebar padding or handlebar bag included. The bike really looked to have been partially assembled and then returned. A portion of the pieces were wrapped in a typical, white grocery store bag. Very upset that Amazon would take back an item and then ship it out to another customer. The bike went back and we were forced to grab another at a local store to have in time for Christmas.
Customer Rating:
Summary: Pretty but not good
Comment: It's very pretty and my daughter really loved it. However, we ended up returning it after one day. The pedal fell off continuously. The manufacturer didn't make the pedal insert area properly. Instead of spinning, the pedal would unwind itself and fall off. It was annoying at first then became dangerous as the pedal fell off in the middle of riding on the road. The floor model was doing this when we were trying it out at the store. We assumed it was due to over-use from the potential customers. It turns out that the bike parts are all made improperly.
Customer Rating:
Summary: Get this bike!
Comment: This is an excellent bike! It was easy to assemble and the quality seems to be just fine. I was considering buying each of my daughters an (expensive) Trek bike from one of our local bike stores. After thinking about it, though, I decided to buy this one instead since I thought she would grow out of this size bike after just a year or so. I try to buy high-quality products, which is why I was considering the ($150+) Trek. But I'm really glad we decided on this one. For a little girl's bike, this one is just perfect. For the money, it was a great buy. My girls love to put things in the pouches that are attached to the front of the bike. I think the bikes are prettier in person than online, too. If you're considering a bike for your little girl, I highly recommend this one!
Customer Rating:
Summary: Great Bike!
Comment: I bought this bike for my 3 1/2 year old daughter. I was not sure if it would be too big, but it was perfect! I can also see her being able to use it for years to come. She rides around on it like she is a teenager, she really loves it, which is what matters most to me. I also bought her the matching princess helmet and arm/knee pads. I got it for $68.99 at Walmart, and it was already assembled! I am very pleased with this product. I would recommend it to friends.
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